Thank You For Your Order
Thank you, we have successfully received your purchase order, within one business day our team will process your order*.
Once processed, you will receive an order confirmation email and your order will be invoiced as per your payment terms and conditions.
Any shipping fees will be applied with your invoice, we offer free shipping on orders over £200.00 (ex VAT) and flat rate £15.00 (ex VAT) shipping on orders under £200.00 (ex VAT)
*Please note: If you have an overdue balance on your account, your order will not be despatched until this balance has been settled. If this is the case our finance team will be in touch.
If you need to contact us regarding placing an order, an existing order, your account, or something else you can submit a support request here.
Our help centre is a great resource where you can find instant answers to all of your questions, as well as a comprehensive range of guides to setting up and using your machine, troubleshooting common issues, and more.
To report a machine fault, please call us on 0208 578 5785 - our phones are manned 8am-6pm, 7 days/week.
Our specialist service team will troubleshoot or identify the problem with your machine and organise what needs to be done to get your machine running again.