If you need to get in touch with us you can:
Get help on equipment issues on our You Fix Channel
Submit an online support request or report an equipment fault at our Frozen Brothers help centre
In the UK call us on 0208 578 5785, in Ireland call us on 01 901 0235 - our phones are manned 7 days a week.
In the event of a critical emergency that may risk the health or safety of any person, time is of the essence, please contact us right away.